Updated on Jan 01, 2025
On a daily basis, SmartVibe collects and uses personal information to carry out its regular activities, so this policy presents the practices observed internally to ensure the protection and responsible processing of the data collected. The privacy policy may be updated at any time, without prior notice, so it is recommended that you consult it regularly.
1. Definitions
The following are understood as:
- Personal Data: all information about the user and web user that allows identification, even if it is necessary to combine it with other information, or that may be related to them.
- Processing Activities: activities and/or operations carried out with Personal Data that refer to the collection, production, classification, use, access, reproduction, processing, archiving, storage, deletion, evaluation, modification, communication, transfer, or extraction of Personal Data.
- User: all individuals who use our website, participate in events, sign up for Webinar lists, live broadcasts, etc., interact on social networks and/or via chatbox.
- Purpose and Need: the reason why Personal Data essential to achieving such objective is collected and processed.
2. What data do we collect?
Registration data: name, email and telephone number, and we may also collect other personal data such as date of birth, gender, home and business address, home, business and mobile phone numbers, email, profession, occupation, nationality, place of birth, among others.
3. How do we collect data?
SmartVibe collects the information that users provide by submitting forms in their user profiles and customer service requests.
4. What is the purpose of data processing?
SmartVibe’s data processing activities are intended to:
- Sending Newsletters, Alerts, etc. via the Website, Mobile App, only if you have opted in.
- To personalize the experience, SmartVibe may use user information to customize and display advertisements and other specific content according to each person’s interests.
- Access Security: keeping user registration information correct and up-to-date, enabling verification and confirmation of their identity, preventing fraud, and preventing improper contact.
- User relationship: providing support and assistance to users who contact SmartVibe through the service channels, in order to provide support, process transactions, respond to user requests, seek opinions and comments, and connect users to the SmartVibe website and/or services and to the products and services of partners and licensees.
5. Use of Cookies
Cookies are small files or pieces of information that can be stored on the user’s devices and that allow the browser to facilitate use and better adapt the website to the interests and needs of users, in addition to assisting and improving its structures and content. Cookies can also be used to speed up future activities and experiences on the SmartVibe website and its features. The use of Cookies can be managed directly by the user: access the privacy settings of the browser and/or device, which will allow the user to fully or partially authorize the use of Cookies, as well as delete and/or disable them. Restricting the use of Cookies may affect the functioning of the website.
6. Retention Period
User data will be kept strictly for the period necessary to achieve the purposes described herein and in compliance with the GDPR, especially when there is an ongoing commercial need (e.g., to provide a requested service or to comply with applicable legal, tax or accounting requirements). When there is no ongoing commercial need to process user personal information, SmartVibe will delete or anonymize the data or, if this is not possible, will securely store the personal information, isolating it from any further processing until deletion is possible.
7. What are the rights of users?
The GDPR protects the rights of all users as holders of Personal Data, and they may, at any time, request:
- Confirmation of the existence of processing and access to Personal Data
- Correction of incomplete, inaccurate or outdated Personal Data
- Anonymization, blocking or deletion of data
8. Deleting account and associated data
To request your account and its associated data deletion please write us an email at smartvibe.cloud@data.pl
We will reply with confirmation when your data will be deleted.